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About

David Kennedy,
PMP.

Founder of Pactus Advisory. 30+ years resolving the organizational conflicts, delivery failures, and stakeholder disputes that standard consulting firms aren't built to handle.

Credentials
In business since 1999
PMP — Project Management Institute
Registered Neutral — Georgia ODR
FINRA Certified Arbitrator
David Kennedy
Founder & Principal · Woodstock, GA
  • Registered Neutral — Georgia Office of Dispute Resolution
  • FINRA Certified Arbitrator
  • Bachelor of Information Systems
  • Associate of Computer Science
  • In business since 1999
    • david@pactus.net (770) 676-1961 LinkedIn ↗ Atlanta Dispute Resolution ↗

    30 years of doing the work.
    Not advising how to do it.

    Pactus Advisory has been delivering executive consulting and conflict resolution services since 1999. In that time, David Kennedy has built companies, recovered distressed programs, managed billions in enterprise relationships, and resolved some of the most complex organizational disputes in the technology and professional services industries.

    The perspective that drives Pactus Advisory is simple: most consulting fails because consultants have never been accountable for outcomes. They deliver recommendations and leave. David Kennedy has spent his career being accountable — for delivery, for revenue, for recovery, and for results.

    "The question I always ask is: would I stake my own company's revenue on this recommendation? If the answer is no, it shouldn't be in the report."

    Career highlights

    1999 – Present
    Pactus Advisory
    Founder & Principal
    Founded and scaled a project management consulting firm into a multi-million dollar enterprise before moving into executive leadership roles. Returned to the Pactus Advisory brand to offer fractional AI leadership, executive facilitation, organizational conflict management, and project recovery consulting.
    2011 – Present
    Senior Director, Customer Success
    Enterprise SaaS Leadership
    Responsible for SaaS customer success across a $2.8B ARR portfolio. Oversaw implementation quality, customer satisfaction, renewals, and expansion. Led resolution of escalations across thousands of enterprise customers.
    Prior
    Senior Director, National PMO
    Enterprise Consulting Leadership
    Oversaw delivery across hundreds of projects totaling $500M+ TCV. Managed 150+ project managers across global teams. Established governance frameworks to resolve delivery risks and stakeholder conflicts.
    Prior
    Senior Consulting Practice Director
    Technology Consulting
    Managed consulting delivery and sales across multiple industries. Accountable for $50M+ revenue stream. Specialized in turning around troubled engagements and renegotiating contracts in distress.
    Prior
    Sales & Delivery Director
    ERP & Technology Services
    Managed and restored profitability of a failing ERP business line. Drove 300% revenue growth through effective negotiation and delivery execution. Mediated disputes across government and enterprise clients.

    Representative achievements

    $160M project recovery: Restructured a $160M cost / $120M revenue distressed technology program by replacing governance structures, renegotiating scope and delivery terms, and aligning client and vendor interests — achieving full financial and operational recovery.

    Enterprise conflict resolution: Resolved complex stakeholder disputes across Fortune 100 client relationships involving delivery organizations, cross-functional teams, and partner networks — restoring working relationships and program momentum.

    Company building and transition: Founded a project management consulting firm, grew it to $2M annual revenue and 15 employees, and successfully managed the full transition of client relationships and contractual obligations.

    By the numbers
    1999
    In business — 26 years of executive experience
    $2.8B
    ARR portfolio managed in enterprise customer success
    $160M
    Distressed technology project recovered
    300%
    Revenue growth driven through negotiation and delivery execution
    Sister practice

    When the situation requires
    a registered neutral

    David Kennedy operates two separate practices to serve distinct client needs. Pactus Advisory handles organizational conflict at the consulting level. Atlanta Dispute Resolution handles formal mediation and arbitration — maintaining the neutrality that courts and attorneys require.

    Visit atlantadispute.com
    Atlanta Dispute Resolution
    Registered Neutral &
    FINRA Arbitrator

    Serving attorneys, courts, and parties across Cherokee County, Metro Atlanta, and North Georgia.

    atlantadispute.com →