Project Management Software & Web Based Project Tracking Tools

PlanJunction.com is a complete, web-based enterprise project portfolio management application that helps companies plan, execute and deliver on their entire portfolio of projects. It is a highly-customizable solution to help companies manage their Support Desk, Projects, Knowledge Base, Customer Relations, Incident Tracking and more!

	Project Portal When you first become a subscriber to PlanJunction, your organization will be setup with your own unique project management portal.		Save Projects to Files Download entire projects to a single file that can be used with PJExporter or uploaded to another web site.
	Time Tracking Time is tracked per task, user and project using time added to comments and from using the task timer. Start and stop a timer on tasks to automatically track hours for you.		Metrics Optionally display project metrics including total Capacity, Availability, Reliability, Total Incidents and more!
	Email Monitor Monitors a POP3 account for new emails and generates tickets based on the information. Automatically detects replies from existing tickets and updates the appropriate ticket.		Complete Change History Every change to a task is stored for review from the History tab in each task. All changes to all fields including comments are stored with the date, time and the user that made the change.
	PlanView A module that displays the items in a specific project. Perfect for information sharing with your clients. Includes the ability to download data to Excel.		File Attachments Files can be attached to tickets using the Related Files tab on items. All files stored in PlanJunction are visible from the File Manager in the Administration Menu.
	Portfolio Management Projects may be grouped by business unit, division or department hierarchy. This provides a powerful cross-enterprise view of project status.		Easy Reports Each user can easily create their own custom reports. No programming or SQL experience required.
	Help Desk A module that simplifies the Help Desk configurations and setup for PlanJunction. This module is very simple and easy to use.		Knowledge Base Provide your users with a searchable knowledge base from one of the end user menus or place PlanJunction into the Knowledge Base Only mode to hide all other functions.
	Windows Mobile Dashboard A Windows Mobile 5.0 application that gives you real-time stats of your projects, ability to post comments to tasks and view current users online.		Total Customization Everything in PlanJunction is customizable to fit your organizations needs. Add custom fields, priorities, status, category, milestones and more specific to each project.
	PJExporter Windows application for reporting and analyzing data from PlanJunction. Includes the ability to export data between PlanJunction and Microsoft Project, dashboard with gages & charts, view real-time data or work with downloaded PlanJunction Projects.		Project Wizard Setting up new projects is a breeze with the Project Wizard. Step by step walkthrough giving you full control and details on every aspect of your project.
	Recycle Bin Delete the wrong ticket? No problem, open the Recycle Bin to restore single items or clear it out.		Requirements Use our integrated requirements tracking module to provide full requirements traceability down to the individual task level.
	Incident Management Marking a ticket as an Incident opens new data entry options and marks the item for review in the Incident Management console. Now you can easily track all critical incidents without having to sort through thousands of records.		Team Based with Escalation PlanJunction has powerful team features that allow you to quickly assembly teams based on Portal Roles, set team member skills, hourly rates and more! Escalate items by changing the assigned team and view history by clicking on the Escalation Tab.

 

Key Features:

Include Ticket Links in Email Notifications File Manager Recycling Bin Knowledge Base Software Releases Help Desk Menu Software Menu Administration Menu Project Templates Custom Priorities Values Custom Status Values Project Dashboard Time & Cost Tracking Team Management HTML Ticket Comments

Project Phases Disable visibility of fields, menu options and more Assign Custom Forms to the Project or the Ticket level Create custom Categories and relate them in hierarchal tree Automatic Detection of the current portal User Personalize the Ticket View by adding/removing columns Ticket History Log Project Setup Wizard Control the display of fields and information for Help Desk setups or secured projects. Project Cost, Budget & Savings Tracking Move Tickets between projects or relate them Attach Files to Tickets. Stored in SQL Server. Project and Team Vision Statements Attach Skills and Skill Level to Team Members Set the average cost per hour of Team Members for increased accuracy of Time Cost Management